Privacy Policy

Privacy Policy for 2Grape Mall

Effective Date: April4, 2025

At 2Grape Mall, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information when you use our services, including:

• Account Information: When you create an account, we collect information such as your name, email address, phone number, and password.

• Payment Information: When you make a purchase, we collect your payment details (such as credit card information). Note: Payment information is securely processed through our third-party payment gateway.

• Order Information: We collect information about the products you order, delivery address, and billing information.

• Usage Data: We may collect data about how you interact with our website, such as IP addresses, device information, and browsing activity, using cookies and other tracking technologies.

• Communication Data: If you contact us, we collect the information you provide, including emails, phone numbers, and any additional details you may share.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal and payment information to complete and process your orders.

• To Improve Our Services: Your usage data helps us improve the functionality, design, and performance of our website and services.

• To Communicate with You: We may send you updates, promotional materials, or transactional emails related to your orders, account, or our services. You can opt out of marketing communications at any time.

• For Customer Support: We use your information to respond to inquiries, assist with issues, and provide customer support.

• To Ensure Security: We use your data to protect the security and integrity of our platform and services.

• To Comply with Legal Obligations: We may use your information to comply with legal requirements, resolve disputes, or enforce our agreements.

3. How We Share Your Information

We may share your information with the following parties:

• Vendors and Service Providers: We may share your information with third-party vendors who assist us in processing payments, delivering products, hosting services, or providing customer support.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

• Legal Compliance: We may disclose your information if required by law, court order, or government regulation.

• With Your Consent: We may share your information with third parties when you have given us consent to do so.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction. We use industry-standard encryption for payment processing and other sensitive information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your account information by logging into your account.

• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the unsubscribe link at the bottom of our emails or by contacting us directly.

• Request Deletion: You can request that we delete your personal information. Please note that certain data may need to be retained for legal, financial, or operational reasons.

• Data Portability: You have the right to request a copy of the data we have collected about you in a structured, commonly used, and machine-readable format.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize your browser and collect information such as login credentials, preferences, and browsing behavior.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.

8. International Transfers

If you are accessing our website from outside of Jamaica, please note that your data may be transferred to and processed in Jamaica or other countries where we or our service providers operate. By using our services, you consent to the transfer of your data to these locations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting an updated version on our website and changing the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

2Grape Mall
Email: mall@allacquiredja.com

Phone: [+1 (876) 507 9817
Address: Portmore, St. Catherine, Jamaica